Home / Video Intercom

Answer the door from wherever you actually are.

Name: Verkada Video Intercom - design, installation and management
Brand: Verkada

A video intercom on the same platform as the cameras and the doors, answered on a phone rather than on a handset nobody is sitting next to.

Book a site survey What it costs

What you get

The handset problem, solved

Traditional intercoms assume somebody is at a desk. Reception is at lunch, the site manager is on the roof, and the delivery driver leaves. This one rings the people, not the room.

Answer anywhere

Calls ring on the phones of whoever is on the rota, wherever they are, and can be answered by more than one person.

Mobile and desktop
Ring groups and schedules
Two-way audio and video
Remote door release

Tied to the door it opens

The intercom and the access control are the same system, so releasing the door is a tap rather than a second app.

One console with the doors
Every call logged against the door
Works with existing credentials
Visitor passes issued in the same place

It is also a camera

Wide-angle video of everyone who presses it, recorded and searchable like any other camera on the estate.

High-resolution door camera
Recorded whether answered or not
Searchable by person
Clip shareable by link

How it works

How an install runs

Front doors are the fussiest thing on a site. They get their own survey.

Survey

Where it mounts, what the surround is, how the door releases today, whether there is power and a route, and who needs to answer.

Design

Mounting detail, the interface to the door hardware, the ring groups and the out-of-hours behaviour.

Install and commission

Mounted, wired, interfaced to the lock, and tested from the far side of the door with the people who will use it.

Handover

Rotas and schedules set up with you, and the app on the phones of everyone who needs it.

Explore the models

Three intercoms, one platform

All three ring the same phones, record the same way and release the same doors — the choice is the doorway itself. A TS12 audio-only unit covers noisy or no-camera locations.

TD33

Slim enough for a door mullion or a tight frame.

TD53

The full-size intercom — wide camera, serious speaker.

TD63

Adds a keypad, so the door takes PIN codes too.

The hardware

One unit at the door, answered anywhere

A camera, a microphone, a speaker and a reader in one housing — and the call arriving wherever the person answering happens to be.

A Verkada video intercom, shown exploded

An intercom call answered on a laptop in Command

The range: TD33 · TD53 · TD63 · TS12 audio-only

Emergency help points

Blue-light towers and emergency call points

The same intercom that answers a front door can stand in a car park. A TD53 fitted with the emergency call kit puts a single red button, a camera and a speaker on a tower or a wall — and the call lands in Command with live video attached, so whoever answers can see the scene before they speak.

A blue-light emergency tower with a Verkada camera and intercom

One press, seen and heard

Each help point pairs the TD53 emergency intercom with a multisensor camera overhead, so an activation brings up the caller and everything around them. Where there is no network or power to the spot, a cellular gateway and the solar options carry it.

Where they earn their keep: car parks and MSCPs, campuses and student accommodation, hospital grounds, transport interchanges, industrial estates.

The parts: TD53 intercom + emergency kit · CH52-E multisensor · GC31-E cellular gateway

Why us

What makes this different

It replaces a handset, not a person

The point is that the call reaches whoever is actually free, so deliveries and visitors stop being missed.

One system, not a third one

It sits with the cameras and the doors. No separate app, no separate login, no separate maintenance contract.

Made for the door it is on

Flush, surface or pedestal, with the surround made good. A neat installation on a front door matters more than most kit.

Out of hours behaves properly

Where a call should go at 7pm is a decision made at design, not something discovered on the first evening.

FAQ

Common questions

Can it release the door?

Yes, whether or not you use Verkada access control — we interface it to whatever releases the door today. Where you do use Verkada access, it is the same console.

Do visitors need an app?

No. Visitors press a button. The app is only for your team, so calls can reach them wherever they are.

Can it ring a normal phone?

It rings the Verkada app on iOS, Android or desktop. If you need it to reach a switchboard or a desk phone, say so at survey and we will design around it.

What if nobody answers?

It records the call and the video regardless, so you can see who came, when, and act on it. You can set an escalation order so it tries a second group.